Low-balled policyholders turn to Smart Claims Public Adjusting for 3200% increase in their claim

Updated: Jan 15

BY BLAKE PATERSON | STAFF WRITER | PUBLISHED JAN 8, 2022


"They are miracle workers" exclaimed Linda Davis, 72 year old policyholder of USAA.

Wind-driven rain had penetrated the roof of her two-story unit, water-logging insulation in the walls and attic, causing the ceiling to collapse onto her bed upstairs. Much of the condo needed to be stripped to its studs.

When the 72-year-old received her settlement from USAA weeks later, the payout was so small, she barely registered what it was for: just $1,300 to pay for new drywall, insulation and carpeting, among other needs in the condo’s interior. After a round of haggling, USAA agreed to pay the elderly couple their maximum policy limit of around $43,000 – a 3200% increase from their initial offer – and cover another $8,700 in additional living expenses.

Read the article here.

Reach out to Smart Claims Public Adjusting for help with your property claim.


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